Cognitive skills may get you in the door of an organization but emotional skills help you to thrive once you’re hired. Emotional intelligence matters more than intellect alone and it has significant practical value in the workplace. High emotional intelligence is reflected in self awareness, self management, motivation, empathy and social skills.
The objective of this programme is to understand the benefits of developing Emotional Intelligence and how this leads to higher productivity, better work performance and job satisfaction.
• Experiential – 80% of the time dedicated to practical situations with a suggested maximum of 15 participants per group
• Practical, personalised and real time feedback
• Detailed individual action plan for improvement points
Module 1: Emotional Intelligence – Introduction and Self Discovery
Module 2: Expression of different emotions in different contexts
Greater understanding of the importance of emotions on our relationships and communications with others
Greater understanding of the different dimensions of emotional intelligence and how these effect our personal & professional lives
Greater confidence in managing emotions and reactions positively and recognizing emotions in others